Pet Portraits by Roger Burnay

Placing an Order.

The main things that you need to consider are  the size of portrait; medium to be used ; when required for and the photographs of your Pet to be used. If in doubt at all , please do not hesitate to contact me directly to discuss your requirements and I will advise on the best solution.

Confirmation

After agreeing details and photographs to be used I will confirm in writing your order, price agreed, and likely timing of completion of your portrait.

Timing

This will depend largely upon the time of year and work load at the time currently I have a two month waiting list but can usually meet shorter deadlines when required but please discuss at time of order.

Payment

A deposit of 25% of the total cost is required with each order and the balance can be by personal cheque made out to myself or via Paypal where secure credit card payments can be made. Portraits are dispatched on receipt of full payment.

Delivery

All portraits are packed in between foam board for protection and sent via first class recorded delivery, you will be advised of expected delivery times prior to posting to ensure all is received well.

Guarantee

I offer a full guarantee of satisfaction on all portraits, drafts will be sent to clients prior to completion to ensure that all is as required.

 

Photographs

Good photographs that are clear, detailed and in focus are the key to a good result, you may find the following tips helpful in achieving this.

 

-  Avoid taking photographs looking down on your pet as this often distorts the features, it is better to try to get down to the same level if possible or in the case of smaller pets putting them on a chair or similar.

 

-  It is better to use a zoom feature on your camera to get close-ups rather than take pictures close to the pet as this is less disturbing to them and again avoids distortion.

 

-  The character and expressions of your pet are mainly seen in their eyes and therefore making the eye as your focal point when taking a photograph is ideal and preferred.

 

-  getting someone to assist you by holding your pet can often help a great deal to getting the ideal shot as can using a squeaky toy to get the alertness in their expressions.

 

-  avoid flash photography and take photographs in natural light whenever possible.

 

If however your pet is deceased and photographs are limited and not necessarily perfect it is always best to send me as many of them that you have so that I may advise on those that can be used